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Kay's Articles

Why being on a Digital Journey is not enough

1979—I was thirteen years old when Pink Floyd released their album The Wall. I was overwhelmed. I can’t tell...

Empathy and Compassion are the New Currency

Well, we thought we could go on like this—forever. We thought disruption would happen to others—not to us. And suddenly,...

Digital business is a people business: SERVIN’ UP DIGITAL EPISODE 2

It’s important to have a close relationship with your customers. In the second installment of my video series “Serving...

How much are you willing to throw into the fire of transformation?

I am delighted to launch the first episode of Servin’ Up Digital live on YouTube. For me, it was...

Servin’ Up Digital: Culinary Answer to Digital Business’s (Burning) Questions

I must confess, I’m a damn foody! In my former life, I worked in gastronomy for years. Today I...

What Is Digital Transformation? For Those Who Still Ask…

Being a passionate Digital Catalyst for many years, and working with countless organizations, I am tired of the term...